Frequently Asked Questions
These are the most frequently asked questions we receive from our customers. The information is available in a printer-friendly format. Print information off and keep it for your reference. This information is usually available in the manuals you receive with your product. If you cannot find the answer to your question here, or still have more questions after reading the information, please contact us and we will be happy to assist you.How do I program my wireless keypad? How do I program my HomeLink transmitter in my vehicle? How do I program my remote control? How can I make sure my garage door is safe? How can I adjust and optimize the closing and opening of my garage door operator? Why won't my garage door close? How should I maintain my garage door operator?
How do I paint my new garage door?
Overhead Door Corporation produces a superior covered door product that allows homeowners and builders to significantly upgrade and customize their homes' appearance. Using the best finish will preserve your investment and will assure that your door remains a low maintenance product that retains its appearance. Overhead Door Company delivers all covered doors ready to finish. The doors are generally finished at the job site by the owner/builder and installed by Overhead Door Company personnel after the finishing process is complete and cured. We do this to minimize the potential of damaging or blemishing the finished door in transit. Should you decide to finish and paint your door on your own, please use the following documents to properly do so and comply with our warranty terms.Painting Instructions for Steel Doors Painting Instructions for Wood Doors
Why won't my garage door close?
Often times when a garage door operator will not close the garage door, the Safe-T-Beam® is not configured properly. Perform these troubleshooting steps to determine if this is the problem.STB System Troubleshooting
How can I adjust and optimize the closing and opening of my garage door operator?
When we install your garage door, we will set the Main Limit Switch, make Force Adjustments, make Fine Limit Adjustments in order to insure the door reverses properly if it comes into contact with an object. To ensure the safety and longevity of your garage door opener, you may periodically need to make adjustments to these settings.
Note: Caution is advised when making these adjustments. No one should be in the path of the garage door when making these adjustments. Ladders should be positioned so that the ladder and person are clear of all moving parts of the power head, rail assembly, and door. Allowing one of our trained professionals to make adjustments for you is recommended.Main Limit / Force / Fine Limit / Contact Reverse Adjustments